tkbaz Privacy Policy
This document provides a full explanation of how your personal information is collected, used, and kept secure on the tkbaz platform.
Introduction and Scope
Welcome to the tkbaz Privacy Policy. This document applies to all users of the tkbaz website (https://tkbaz.cam) and its services. We are fully committed to protecting the security and privacy of your personal information.
By creating an account or using the services on the tkbaz platform, you are agreeing to the terms of this Privacy Policy. If you do not agree with any term of this policy, please refrain from using our services and contact us at [email protected].
This Privacy Policy may be updated from time to time. We will notify you by email of any significant changes. You are advised to review this page regularly.
1Information We Collect
tkbaz collects various types of information from its members. This information comes mainly from two sources — information you provide directly, and information collected automatically while you use our services.
1.1 Information You Provide Directly
The information you give us when registering an account or using our services includes:
- Full name and date of birth (for age verification)
- Email address and login password
- Mobile number (linked to bKash, Nagad, Rocket, or Upay)
- National ID card or passport number (for identity verification)
- Financial transaction details — deposit and withdrawal information
- Messages you send in support chat
1.2 Automatically Collected Information
When you visit the tkbaz website, certain information is collected automatically:
- IP address and device identifier information
- Browser type, operating system, and device model
- Time of site access, page browsing patterns, and session duration
- Cookie and session data
- Referral source (where you came from before arriving at our site)
- Gaming activity logs and betting history
1.3 Information Received from Third Parties
For the purposes of identity verification and fraud prevention, we may sometimes collect additional information about you from trusted third parties. This information will be used solely for identity confirmation and to help ensure the security of your account.
2Purpose of Using Your Information
tkbaz uses the information it collects for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Your information is used to create, verify, and keep your account secure. |
| Service Delivery | To provide betting, casino games, slots, and other gaming features. |
| Financial Transactions | To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. |
| Customer Support | To resolve your issues through 24/7 live chat and email. |
| Security and Fraud Prevention | To detect suspicious activity and ensure the safety of your account and funds. |
| Responsible Gaming | To identify risks of excessive gaming and provide appropriate support. |
| Promotional Communications | To inform you about bonuses, offers, and updates with your consent (cancellable at any time). |
| Legal Obligations | To store and disclose information as required to comply with applicable laws and regulations. |
3Cookies and Tracking Technologies
The tkbaz website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.
3.1 Types of Cookies We Use
- Essential Cookies: These are necessary for the core functionality of the website — maintaining login sessions, security verification, and so on. Disabling these cookies will prevent the site from working properly.
- Functional Cookies: Used to remember your preferences and settings, such as language selection and display settings.
- Analytics Cookies: Used to review site usage and improve the quality of our services.
- Security Cookies: Used to detect fraud and keep your account secure.
3.2 Cookie Controls
You can accept or reject cookies at any time by changing your browser settings. Please note, however, that disabling essential cookies will prevent you from accessing many tkbaz services.
4Information Sharing and Disclosure
tkbaz never sells your personal information to third parties. However, information may be shared in the specific circumstances described below:
4.1 Service Provider Partners
We work with trusted third parties to operate our services, such as payment processors, identity verification agencies, and technology infrastructure providers. These partners receive only the information necessary for their specific role and are bound by strict confidentiality agreements.
4.2 Legal Obligations
We may be required to disclose information to authorities under court orders, government directives, or applicable law. In such cases, we will provide only the information that is legally required.
4.3 Fraud and Money Laundering Prevention
In cases of suspected financial fraud or suspicious activity, necessary information may be shared with the relevant authorities. This is essential to protect the interests of all our users.
4.4 Business Restructuring
In the event of a company merger, acquisition, or asset sale, user information may be transferred. We will notify you in advance of any such change.
5Data Security Measures
tkbaz uses industry-standard security technology to protect your personal and financial information.
5.1 Encryption and Secure Connections
Our entire website is protected by SSL encryption. All data transmitted between your device and our servers travels in an encrypted state, making it impossible for third parties to read or alter.
5.2 Account Security
- Strong password hashing technology is used — we ourselves cannot see your password.
- Two-Factor Authentication is available.
- Automatic alerts are sent for suspicious login attempts.
- Accounts are temporarily locked after multiple failed login attempts.
5.3 Server and Infrastructure Security
Our servers are housed in secure data centers and are subject to regular security audits. Firewalls, intrusion detection systems, and regular security testing are in place to prevent unauthorized access.
5.4 Response to a Data Breach
In the event of a data breach, we will notify affected users by email as quickly as possible and take the necessary steps to resolve the issue.
6Data Retention Period
tkbaz retains your information only for as long as necessary or legally required.
- Active Accounts: All information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, certain information may be retained for a specified period to meet legal and regulatory requirements.
- Transaction Records: Financial records are retained for an extended period as part of our legal obligations.
- Support Chat Logs: Retained for a specified period to ensure quality customer service.
Once the designated period has passed, your information is securely deleted or anonymized so that you can no longer be identified.
7Your Rights and Choices
tkbaz respects your control over your personal information. You may exercise the following rights:
7.1 Right to Access Your Information
You may request at any time to know what information tkbaz holds about you. To make this request, write to [email protected] or contact our 24/7 live chat.
7.2 Right to Correct Your Information
If there is any error in your stored information, you may request a correction. We will action this change as quickly as possible.
7.3 Right to Delete Your Information
In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
7.4 Right to Opt Out of Promotional Communications
You may stop receiving our marketing emails or promotional messages at any time. This preference can be changed through your account settings or by emailing [email protected].
7.5 Right to Close Your Account
You may request to close your tkbaz account at any time. Before closing your account, please ensure there is no remaining balance in it.
8Protection of Minors
tkbaz strictly enforces a 21+ age policy. This platform is operated for users aged 21 and above only. We do not intentionally collect any information from minors.
Age verification is in place at the time of registration. If it comes to our attention that a minor has opened an account, that account will be closed immediately and all associated information will be deleted.
If you believe a minor is using our platform, please let us know at [email protected].
9International Data Transfers
tkbaz servers and data centers may be located in various countries. Even when your information is transferred across international borders, we ensure that such transfers take place in a secure and encrypted manner.
For data transfers, we follow industry-standard protection practices and ensure adequate safeguards are in place in the countries to which data is sent.
10Policy Changes and Updates
This Privacy Policy may change from time to time due to business changes, new services, or legal requirements. For any significant change, we will:
- Publish the updated policy on this page of the website.
- Update the "Last Updated" date at the top of the page.
- Notify you directly at your registered email address for important changes.
If you continue to use tkbaz services after a change, this will be treated as your consent to the updated policy. You are therefore advised to review this page regularly.
11Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. The tkbaz data protection team will process your request as quickly as possible.
Privacy Contact
Email: [email protected]
24/7 Live Chat — Support available in Bengali
Response Time: Replies are usually sent by email within 24-48 hours
When submitting a privacy-related request, please write from your registered email address and include your account number or username so we can verify your identity quickly.